Frequently Asked Questions

What kinds of products do you support?

Integrated Circuits, Transistors, Diodes, Connectors, Capacitors, Relays, Resistors, Sensors of IoT Products etc.

What are your competitive brands?

A. Advantage Distribution Brands:
Integrated Circuits (ICs):ADI, TI, STMicroelectronics, NXP, Xilinx
Diodes & Discrete Devices:Diodes Incorporated, Vishay, onsemi, Infineon
Capacitors:TDK, EPCOS, Nichicon, Samsung, AVX, Taiyo Yuden
Resistors:Murata, ROHM, Yageo, KEMET
Other Passive Components:Littelfuse, Pulse Electronics, Abracon, Coilcraft, Degson, Bourns
Connectors:JAE, TE Connectivity, Phoenix Contact, Molex, Delphi, ITT Cannon, Amphenol, FCI
B.Authorized China Semiconductor Brands:
Nanjing Semi (新洁能),SGMICRO (圣邦微),Goodix (汇顶),Novosense (纳芯微),Nationz (国民技术),Global Mixed-mode Technology – GMT (钜泉),Ruijun (锐骏),
MagnTekChipsea (芯海),Qiying Tailun (启英泰伦),GosuncnMicro-Tech (中微)
AiHua Group (艾华),Horizon Robotics (地平线),Hengshuo (恒烁),iPurPower (爱浦),LRCUTCHikstorage (海康存储),GTop (高拓迅达),Geochip (地芯),Silan Microelectronics (士兰微),ZLG (智联安),JFLED (聚飞),Lite-On (光宝)

C.International Authorized Brands:
AmbiqAP MemoryWIZnetNordic SemiconductorROHMKDS (KDS Daishinku)

What is your payment terms?

TT in advance, Paypal, Western Union, Escrow etc.

What is your delivery terms?

Normally our delivery term is Exw. If need us to send the goods door to door, please share us with your consignee address.

What is your delivery method?

We can ship via DHL, FedEx, UPS, TNT, EMS, Aramex, GIA, Changwoo,SF...

Where is your office?

Our company is registered in Wuhan. We also have Shenzhen office for purchasing team, design&develop, and warehouse. And Wuhan is for sales office.

Do you have your own stock? May I have your stock list?

Yes, we have our own stock for ST, TI, ADI, MICROCHIP, NXP etc. Our Warehouse is in Shenzhen. Contact us for stock list: info@trustyic.com or whatsapp:+8615871705758,or fill in the form to get quotation.

What is your working time ?

Working time is Monday to Friday, 9 am to 6pm.

Can you provide pictures and date code for all of products?

For pictures, they will be available before shipment. Most parts we can have date code when send quotations to customers. But some parts ordered from agent may not have the date code until we receive goods from agent. We can send you pictures for checking before shipment.

what is your MOQ?

For the goods in our own stock, there is no MOQ required. Some parts are ordered from agent, and we will show it in the quotation if MOQ is required. Send us your inquiry.

What is your warranty time and how to make replacement and refund?

All parts are with 90 days warranty.If the components are defective or negative after receiving, please inform us within 3 days.
Test report or certification from third party are required to be provided for the replacement or refund. All the goods should be returned in their original conditions to for replacement or refund.

12.What’s your QC system?

Pre-Purchase Evaluation--Incoming X-Ray Inspection (IQC)--Independent Third-Party Testing (When Required)--Pre-Shipment Verification & Customer Confirmation.

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